What to include for a quote review
- Your trade and rough weekly call volume.
- The pricing model you were offered: per minute, per call, or flat rate.
- What happens to after-hours calls today.
- A number, if you'd rather talk it through than read it.
What we won't do by email
Recommend a vendor by name, or tell you a system is good because it worked for someone else. The whole site exists because that advice is worthless without your call pattern.
Corrections
If a note is wrong, say which one and what's wrong. It gets fixed in the open, with the change noted on the page.