A second opinion on the quote in your inbox.

Reading the fine print so you don't have to trust the salesperson.

Answering-service and AI-receptionist proposals are written to be compared with nothing. Per-minute, per-call and flat-rate plans hide the real bill in different places; overage terms and after-hours surcharges hide it in others. A second opinion means someone who has read a lot of these puts yours against your actual call pattern and tells you what it will cost, what it will drop, and whether a cheaper intervention gets you most of the way.

• Quote review. You send the proposal; you get a written opinion on the pricing model, the terms that matter, and the questions to ask before signing.
• Setup check. You already have something answering the phone. I look at how calls are triaged, routed and followed up, and where a 2am emergency would fall through.
• "Do I need this?" The most common answer is a shorter conversation than either of the above, and often the answer is no.

Not an agency, not a reseller, not a vendor's partner.

I don't implement or resell any answering service or AI receptionist, and I don't hold affiliate or referral arrangements with any of them. If you decide to buy something after we talk, you buy it from them directly and I earn nothing from it. That's what makes the opinion worth having.

I'm also not a tradesperson, and I won't tell you how to run your shop. You bring the trade knowledge. I bring the systems knowledge. The advice sits where the two meet.

Three steps, no discovery call.

1. Send the quote or describe the setup.Use the contact form. Say what trade you're in, roughly how many calls a week, and what you're being offered. Don't attach anything yet; I'll ask for what I need.
2. I read it.I'll reply by email with whether it's something I can usefully help with, what it would cost, and how long it would take. If the honest answer is "you don't need me," you get that answer for free.
3. You get a written opinion.Plain English, with the arithmetic shown, so you can hand it to a partner or a spouse and they'll understand the decision too.